Support Tickets

Support Tickets

Open4
TKT-1042Wallet SaaS

Identity verification stuck at level 2

Priya S.2m ago
TKT-1039Custodial Wallet

Virtual card not activating post KYC

Arun P.31m ago
TKT-1036Wallet SaaS

Withdrawal limit reset not working

John D.3h ago
TKT-1035Custodial Wallet

Card transaction declined in EU zone

Sam K.4h ago
In Progress3
TKT-1040Merchant Gateway

Webhook not firing on settlement

Sam K.12m ago
TKT-1037Merchant Gateway

Business verification delay > 5 days

Priya S.2h ago
TKT-1031Custodial Wallet

AML screening flag on corporate account

John D.8h ago
Escalated3
TKT-1041Exchange SaaS

Order book showing stale prices

John D.5m ago
TKT-1038Exchange SaaS

FATF travel rule data missing on transfer

Lisa M.1h ago
TKT-1032Merchant Gateway

Batch settlement delayed 48h

Priya S.7h ago
Resolved2
TKT-1034Exchange SaaS

REST API rate limit too low for algo bots

Arun P.5h ago
TKT-1033Wallet SaaS

Suspicious login from new device

Lisa M.6h ago